Contacting Us
What is your phone number?
You can find all of our contact information on our contact page. You can also submit the on-line contact form for general enquiries.
Where are you located?
You can find us here!
Shipping
How much does shipping cost?
You will find shipping options and prices once you load items into your shopping cart and go to the checkout page. For items that are too heavy for us to automatically quote we will contact you with a shipping price. You can also contact us to discuss shipping if you have special requirements etc.
Can I order and then pick up the goods from your retail store?
You most certainly can! Choose “Pick Up” on the checkout page. We will then contact you when your goods are ready to collect.
Stock
Are the products on the website all in stock and available in store?
BM Motorcycles Ringwood always tries to display products on our website that are available however, given the number of different suppliers we deal with and the ever changing range of colours, sizes and models and parts, this is not always possible. Read our Product Availability Disclaimer.
Returns and Refunds
What is your Refunds and Returns policy?
You can view our returns policy here.
I have a warranty query, what do I do now?
If you have a warranty claim please contact our friendly team. Please include you full name, product name and, if on hand, a copy of your receipt. Many of our product pages list the warranty terms or link to the manufacturer’s website to help identify warranty procedures. We are here to help so please don’t hesitate to contact us!